National Bureau of Statistics of the Republic of Moldova (NBS)
1. Contact Information
1.1. Responsible subdivision within NBS
External Trade Statistics and Market Services Division,
Transport, Communications and Tourism Statistics Section
1.2. Contact person
Head of Division
tel.: +373 22 40 30 66
, Head of Section
tel.: +37322 40 30 28
e-ma 2. Metadata Update
2.1. Last certification of metadata
2.2. Last update of metadata
3. Statistical Presentation
3.1. General description
Tourism statistics covers the main indicators which characterize the capacity and attendance of collective tourist accommodation establishments, as well as the touristic activity of the tourism agencies and tour-operators.
Starting in 2004, exhaustive statistical surveys are carried out on collective tourist accommodation structures aiming to present to beneficiaries the following statistical information:
- number of existing accommodation structures, rooms, and bed-places in existing rooms (annually) ;
- number of accommodated tourists and overnight stays in accommodation structures (quarterly,
covering data for every month from the surveyed quarter).
These statistical surveys cover all types of collective tourist accommodation structures on the territory of the country, the methodological principles for the statistical survey on collective tourist accommodation structures, with some exceptions, according to the requirements set by Directive 95/57/EC (p. A and B).
The statistical data regarding the touristic activity of tourism agencies and tour-operators are developed based on exhaustive statistical surveys covering the tourism licenses’ holders. Thus, statistical situation and evolution in tourism area organized by tourism licenses’ holders cover the following quarterly indicators: number of tourists and excursionists participating in domestic tourism, inbound and outbound, number of tourist-days, number of personnel working in tourism agencies and tour-operators.
3.2. Concepts and definitions
I. Concepts and definitions specific for tourist accommodation structures
The tourist accommodation structure
represents any construction or well-established place meant,
according to its design and operation, to accommodate tourists.
Collective tourist accommodation structure
represents the structure which offers rooms and spaces for
travelers, and the number of places offered by such a structure should be higher than a minimum specified
for groups of persons bigger than a family; all the places of the accommodation structure should have a
common commercial administration, even if it is a non-profit unit (for unprofitable aims).
The following are not considered to be tourist accommodation structures:
- accommodation units used exclusively by owners and lodgers for longer than one year, regardless of their classification; - population auxiliary dwellings, used for tourist purpose exclusively by their owners; - hostels, boarding schools during the school year;
- health care units (except for resorts and other similar spaces which practice touristic activities) - sleeping wagons; - barracks and dormitories for workers, hostels for elderly people, and orphanages.
The tourist accommodation structures do not include the “rooms for rent in family dwelling” unit, regardless of the number of existing bed-places in these units.
Existing (installed) tourist accommodation capacity
represents the number of accommodation places
of touristic usage registered within the last act of acceptance, homologation, classification of tourist
accommodation structures, excluding the additional beds which may be installed in case of need. Number
of places is determined for the operational tourist accommodation structures existing as of December 31.
Operational tourist accommodation capacity
represents the number of accommodation places offered
to tourists by the collective tourist accommodation structures, taking into account the number of days
when the respective structures stay open during the considered period, meaning the days when it was
possible to accommodate the tourists. It is expressed in places-days (number of places * number of days).
The places from the temporarily closed rooms or structures due to lack of tourists, for repairing works, or
for other reasons are excluded.
Number of bed-places
is determined by the number of persons who can stay overnight in the beds
installed in the tourist accommodation structures.
Tourist arrival in the tourist accommodation structure
represents the situation when a person is
registered in the tourist accommodation structure registry so as to be hosted for one or more consequent
nights. Every tourist accommodation structure counts one arrival per tourist, regardless of the number of
nights he/she stays consequently in the establishment. The tourists staying in the structure since the month
prior to the reported month are not included in the number of arrivals. In case of families hosted in the
tourist accommodation structure, the number of arrivals includes every member of the family for whom at
least one accommodation place was paid.
Tourists accommodated in the tourist accommodation units
cover all the persons (residents and non-
residents) who travel outside the localities in which they have their permanent residence, for a period of
time less than 12 months, and stay at least one night in a tourist accommodation unit in the visited locality
from the country; the main purpose of the trip not being related to performance of a remunerated activity
in the visited place.
is the interval of 24 hours starting with the hotel hour, during which the person is registered in
the tourist accommodation space and benefits from hosting, based on the tariff set for the occupied space,
even though the duration of the real stay is smaller than the mentioned interval. The overnights afferent to
the additionally installed beds (paid by clients) are also taken into consideration.
is considered to be every night spent by the tourist or during which the tourist is
registered (his/her physical presence is not necessary) in a tourist accommodation structure.
Indices of net use of touristic accommodation capacity in function
expresses the relation between the
accommodation capacity in function and its real use by tourists, within a determined period of time. It
results from dividing the total number of fulfilled overnights to the touristic accommodation capacity in
function during the respective period of time.
Average stay duration
is calculated by dividing the number of fulfilled overnights to the number of
II. Concepts and definitions specific for the touristic activity of the tourism agencies and tour-operators
are the economic units, holders of licenses for touristic activity, specialized in
procuring touristic packages and selling them directly to the consumers, as well as in trading their own
are the economic units, holders of licenses for touristic activity, specialized in creating
touristic packages and selling them through the tourism agencies or directly to consumers.
covers the activities performed by persons during their travelling and stays outside their usual
place of residence for a consecutive period of time which does not exceed one year, for such purposes as
leisure, business, visiting friends and relatives, medical treatment, religion, pilgrimage.
– tourism form characterized by a beforehand service agreement, including the
services related to tourist’s travel and stay, through contracts or any other types of arrangements.
a) domestic tourism
: movement of residents of the Republic of Moldova within the country for
touristic purposes ;
b) inbound tourism
: receive of foreign citizens into the country;
c) outbound tourism
: traveling of residents of the Republic of Moldova abroad.
The three basic forms of tourism mentioned above may be associated, obtaining thus the following categories of tourism:
• internal tourism which regroups domestic and inbound tourism; • national tourism which regroups domestic and outbound tourism; • international tourism which regroups inbound and outbound tourism.
Tourists/excursionists participating in organized tourism
are the persons who benefit from the
services which are offered and sold by the license holders who organize touristic activity.
represent the persons who spend at least one night in a collective or private tourist
(one-day visitors) represent the persons who do not spend at least one night in a collective
or private tourist accommodation structure.
(vacation package, trip package) is a pre-established combination of at least two
touristic services, sold or offered for sale as a single product, for a price in which the cost of every
component is not identified separately, these services exceeding 24 hours.
represents the time interval during which the tourist consumes the package of touristic
services at the same touristic destination.
Average length of stay
– division between the number of tourist-days and the number of tourists
participating in touristic actions organized by the tourism licenses’ holders.
3.2.2. Unit of measurement
Data are expressed in absolute values, in units
; except for the use indices, in %
3.2.3. Formula of calculation
Tourist accommodation capacity in function:
( LP x DP ) + ( LS x DS ) + ( LC x DC ) Cf -
tourist accommodation capacity in function; LP –
average number of bed-places in the permanent rooms; LS –
average number of bed-places in the seasonal rooms; LC –
average number of seasonal places offered in camping houses and camps; DP –
number of days from a certain period of time, when the structure was open for bed-places in
number of days from a certain period of time during which the structure was open for bed-places in
number of days in a certain period of time during which the structure was open for seasonal places
Indices of net use of touristic accommodation capacity in function: In =
( Nîn / Cf ) x 100 In –
indices of net use of touristic accommodation capacity in function; N în-
number of overnights registered during a certain period of time; Cf –
touristic accommodation capacity in function. Indices of net use of rooms:
( Q / Hd ) x 100 Vn –
indices of net use of rooms; Q –
sum of occupied rooms during a certain period; Hd –
number of rooms virtually available in the unit. Average stay duration:
(Nin / Ns) Nin –
number of overnights registered during a certain period; Ns –
number of tourists’ arrivals during a certain period.
3.3. Used classifications
Classifier of Activities in Moldova Economy
(CAEM - Clasificatorul Activităţilor Economice a
Moldovei in Romanian
), harmonized with NACE ver.1, approved via Moldova-Standard Decision no.
694-ST dated 09.02.2000, including modification no. 1 approved via Decision no. 1444-ST dated 04.01.
2004; in force since 01.02.2004. edition 2005;
Classifier of Ownership Forms in the Republic of Moldova
(CFP - Clasificatorul formelor de
proprietate din Republica Moldova in Romanian
): approved via Standards, Metrology, and Technical
Supervision Department Decision no. 276-st dated 04.02.1997;
Classifier of Administrative-Territorial Units of the Republic of Moldova
(CUATM - Clasificatorul
unităţilor administrativ-teritoriale al Republicii Moldova in Romanian
), approved via the Moldova-Standard Department Decision no. 1398-ST dated 03.09.2003; in force since 03.09.2003.
The following specific classifiers/nomenclatures are used for carrying out tourism statistical surveys: - types of structures and categories of comfort;
- tourists’ visit purpose (organized tourism).
3.4.1. Sector coverage
Classification of activities at class level: 5510, 5521, 5522, 5523; CAEM code 5523 includes only tourist accommodation structures (non-tourist accommodation means are excluded: students’ hostels, boarding schools, etc.)
3.4.2. Statistical population
The statistical surveys (listed in point 4.2.1.) cover:
- quarterly (f.nr.1 B-SC), annually (f.nr.1 A-SC) – collective tourist accommodation structures on the
- quarterly (f.nr.1 tur) – economic units (tourism agencies and tour-operators), tourism licenses’
3.4.3. Geographical coverage
The information is developed and disseminated without the data of the enterprises and organizations from the left part of the River Nistru and Bender municipality.
3.4.4. Time coverage
Time series are available in NBS publications and on the web page:
data regarding the capacity of collective tourist accommodation structures – starting with
- quarterly and annual
data regarding attendance of collective tourist accommodation structures –
- quarterly and annual
data regarding tourism organized by tourism agencies and tour-operators –
3.5. Level of disaggregation
The data resulting from statistical surveys on capacity and attendance of tourist accommodation structures are disaggregated by :
Districts, municipalities, and ATU Gagauzia
(35), economic development
regions (Chisinau mun.
North, Center, South, and ATU Gagauzia);
: public property, private property, mixed property (public and private) without foreign
participation, foreign property, property of joint ventures;
Types of tourist accommodation structures and comfort categories
– established through the Decision
of the Republic of Moldova Government dated May 27, 2003 no. 643 (the network of tourist
accommodation structures also cover structures which are not classified by types and starts and which
are observed by NBS in the statistical surveys on capacity and attendance of tourist accommodation
; Countries of origin
of tourists (for the number of arrivals and overnights in accommodation structures) ;
Countries of origin/destination
of tourists (organized tourism);
– organized tourism (domestic, inbound, and outbound);
Tourists’ visit purpose
– organized tourism (recreational and leisure, business and professional,
treatment, other purposes).
Restrictions: In accordance with Chapter V of the Law No. 412-XV dated 9.12.2004 on Official Statistics, the information collected, processed and stored for the production of statistical information is confidential if it allows direct or indirect identification of either physical or legal persons and reveals individual data. According to art. 25 of the above-mentioned law, the following statistical data cannot be spread or made public: (1) if it contains at least 3 units; (2) if the share of one unit is higher than 85% of the total centralized information.
3.6. Periodicity of dissemination
Annual/quarterly data: (f.nr.1 A-SC; f.nr.1 B-SC) – the 45th day after the reported period;
(f.nr.1 tur) – the 50th day after the reported quarter.
Annual data are final when disseminated for the first time; quarterly data – preliminary, which are revised and disseminated annually.
3.9. Period of reference
Annual data (f.nr.1 A-SC) - reference period
refers to the existing situation as of December 31. Quarterly data (f.nr.1 B-SC and f.nr.1 tur) - reference period
for which statistical data are registered are quarterly and cumulatively from the start of the calendar year.
4. Data Collecting and Processing
4.1. Data source
4.1.1. Statistical surveys
4.1.2. Administrative sources
Information regarding the classification of tourist accommodation structures; Information regarding tourism licenses’ holders.
4.2. Characteristics of the statistical survey
4.2.1. Objective and background
The objective of the statistical surveys on: Capacity of tourist accommodation structures (f.
) and Accommodation of tourists in collective tourist accommodation structures (f. nr.
) are the following:
- collecting data regarding the number of open structures; the average number of offered rooms and
places; number of arrivals and overnights of Moldovan and foreign tourists;
- obtaining some qualitative statistics on attendance of tourist accommodation structures;
- harnessing the results of the statistical survey through publications in the area.
Information on attendance of tourist accommodation structures are used for analyzing and
forecasting the tourism activity by central public authorities, touristic companies, and other users.
To harmonize Moldovan statistics on tourism with the tourism statistics recommended by
EUROSTAT and EU legislation (Council Directive 95/57/EC), the following was carried out for the first time: exhaustive survey on capacity of collective tourist accommodation structures and pilot survey on attendance of such establishments, which were organized to collect data for the III quarter 2002, the system of indicators being in compliance with the requirements of the Directive 95/57/EC (p. A and B)
Based on the above-mentioned statistical surveys, the de-facto survey on collective tourist
accommodation structures was performed in the first quarter of 2003, and the capacity of collective tourist accommodation structures was updated by the end of the year.
The Republic of Moldova Government Decision No. 643 dated May 27, 2003 approved the
national classification of the collective tourist accommodation structures, as a result the statistical reporting forms were concluded and the information for dissemination was modified according to the new classification. Hence, starting with the first quarter 2004, the continuity of time series for this statistical activity is ensured.
The statistical survey on touristic activity of tourism agencies and tour-operators
(f. nr. 1-tur)
- collection of quarterly/annual data on activity of tourism agencies and tour-operators: number of
tourists and excursionists
, tourist-days, average duration of stay and volume of revenues
from services provided by the tourism licenses’ holders for domestic and external touristic actions; number of arrivals of non-residents
in the Republic of Moldova, grouped by aim of the visit and country of origin; number of departures of Moldovan citizens
abroad, grouped by aim of the visit and country of destination, etc.;
- obtaining some qualitative statistics regarding the activity of tourism agencies and tour-operators ;
- harnessing the statistical survey results through publications in the respective area.
4.2.2. Statistical unit
Observation unit for surveys:
f. nr.1A-SC and f. nr.1B-SC:
economic units or natural persons who manage virtually collective tourist
f. nr.1 tur:
economic units holders of tourism licenses;
4.2.3. Circle of units covered in the survey
Number of units covered in statistical surveys:
f. nr 1 A-SC - 247
f. nr 1 B-SC in quarter I 2012 – 247
f. nr 1 tur in quarter I 2012 – 389
4.2.4. Survey periodicity
f. nr. 1 A-SC,
f. nr. 1 B-SC, f. nr. 1 tur.
4.2.5. Data collection
Type of survey:
Period of reference:
f. nr.1 A-SC - registered statistical data refer to the situation existing as of December 31;
f. nr 1 B-SC -
calendar quarter / month for some indicators, cumulatively from the beginning of the year;
f. nr 1 tur - calendar quarter / cumulatively from the beginning of the year.
Period of registration:
f. nr.1A-SC - January 20;
f. nr.1 B-SC –
by the 20th day of the month following the reported quarter;
f. nr.1 tur - by the 25th day of the month following the reported quarter.
Statistical reports (f. nr.1A-SC, f. nr.1B-SC and f. nr. 1 tur) are organized based on self-registration method. The economic units managing tourist accommodation structures and tourism agencies and tour-operators fill in the statistical report forms according to the annexed methodological instructions and send them to the statistical territorial divisions.
4.3. Processing and compilation of data
4.3.1. Validation of data
Data are verified and analyzed from their quality point of view, especially in relation to their internal coherence, temporal coherence, as well as coherence with other data, at the first stage – by the territorial statistical body, and afterwards – at the central level by the IT main Division of NBS. The results of the statistical surveys are presented as totals, percentages, and average values. The control is based on visual methods, as well as automated methods using soft applications. The control methods allow verifying:
− integrity of the data filled in the report; − compliance of the identification data; − observance of logical conditions for data correlation.
4.3.2. Compilation/extrapolation of data
4.3.4. Quality assurance
The quality of statistical data is ensured by observing the fundamental principles of official statistics approved by the UN Economic Commission for Europe in 1992 (and Statistical Commission/UN in 1994), as well as those set forth in the Republic of Moldova Law on Official Statistics.
In its activity of producing statistical information, NBS pays huge importance to ensuring high quality of data. In this respect, a number of measures for quality assurance are carried out at every stage of the statistical process: organization of statistical surveys, collection, processing, and development of statistical information.
Important efforts are undertaken to ensure the plenitude and quality of data presentation by the respondents included in the statistical surveys.
Errors, inconsistencies, and suspicious data are brought to light so as to be verified and corrected.
The primary data are verified and analyzed from internal coherence point of view (within the questionnaire), temporal coherence (with data from previous periods), with data of other similar units, as well as with data available from other statistical surveys and administrative data sources. The missing or inconsistent data are imputed, if needed.
To ensure the quality of the primary data, meetings (seminars) are organized with interviewers – respondents for explaining the definitions, the correct way to fill in the questionnaires, especially when they are modified or implemented.
4.4. Data accuracy
4.4.1. Non-response rate
4.4.2. Sampling errors
5. Comparability and Coherence
5.1. International comparability
The collection of statistical data on capacity and attendance of tourist accommodation structures, with some exceptions, is in line with the Regulations of the European Union Statistical Office (EUROSTAT) via the Directive 95/57/EC dated 23.11.1995 (p. A and B).
5.2. Comparability over time
Comparability of data in time series (see point 3.4.4.) is ensured, except for the data regarding the number of arrivals of non-residents
in the Republic of Moldova during 2000-2007– the disseminated
data refer to the number of arrivals of foreigners who benefited from services provided by licensed
economic units (including non-residents who were accommodated in accommodation units belonging to
5.3. Coherence with other statistics
Coherence with other statistics is ensured by the use of the same national classifiers.
The definitions and notions used in the statistical surveys on tourism are common.
Coherence of data available in quarterly and annual statistical surveys is ensured.
Data regarding the number of tourists differ in the statistical surveys: f. nr. 1-B-SC covers the number of tourists accommodated in tourist accommodation units and f. nr. 1- tur. –the number of tourists participating in tourism organized by tourism agencies and tour-operators.
6. Institutional Mandate (normative-legal basis)
The NBS activity is based on respecting the Republic of Moldova Constitution, the Law on Official
Statistics No. 412 dated 09.12.2004, other legislative and normative acts, NBS management decisions and
The Law on Official Statistics regulates the organization and operation of the unique system of official statistics, establishing the general principles for collecting, processing, centralizing, disseminating, and stocking statistical information (art.1).
Art. 5 of the Law provides that the production of statistical information is based on respecting the following principles: impartiality, statistical deontology, relevance, transparency, confidentiality, cost-efficiency, coordination at the national level, and collaboration at the international level.
Being the central statistical body, the National Bureau of Statistics is an administrative authority created under the Government for leading and coordinating the activity in the statistics area.
In line with the Government Decision No.1049 dated 06.10.05 on approval of the NBS Regulation and the Nominal Composition of the NBS Collegium, the National Bureau of Statistics:
− develops alone or jointly with other central administrative authorities and approves the
methodologies for statistical surveys, as well as the methodologies for calculating statistical indicators, in line with the international standards, especially the EU standards, and with the advanced practice of other countries, and taking into account the peculiarities of the social-economic conditions of the Republic of Moldova;
− organizes, in line with the Program of Statistical Work, approved annually by the Government,
statistics surveys regarding the economic, social, and demographic situation and development of the country, carrying out collection, processing, centralization, stocking, and dissemination of statistical data;
The legislative and normative acts ruling the activity of the NBS are available on its official page , under About NBS)
According to art. 9(2) of the Law on Official Statistics No. 412 dated 09.12.2004, the official statistical bodies shall protect the obtained individual data.
Chapter V of the above-mentioned law stipulates that the information collected, processed, and stored for the production of statistical information is confidential if it allows direct or indirect identification of either physical or legal persons and reveals individual data. The following information is not confidential: a) information that may be obtained from sources accessible to the public, according to the legislation; b) individual information about the address, telephone, name, type of activity, staff number of the legal and physical persons that carry out entrepreneurial activities; c) information about state owned enterprises, submitted at the request of the relevant central and local public authorities; d) information about the central and local public authorities, public health facilities, other public institutions, generalized at the unit level. According to the Law on Official Statistics, art. 24, access to confidential information is granted to people who, according to their job duties, participate in the production of statistical information, to the extent to which the confidential information is needed for the production of the aforementioned information.
The same article stipulates that the access to confidential information that does not lead to direct identification may be granted through the decision of the general director of the central statistical body for research projects, strategies, and programs of national importance, provided that there is not any obvious risk of breaking the individual data protection regime and interfering in people’s private life.
Art. 25 of the Law stipulates that the statistical information shall not be spread to users if it contains confidential information. In this case, the generalized information shall contain data about at least 3 units,
and the share of one unit shall be at most 85% of the generalized information.
7.2. Practical assurance of the confidentiality rules
To ensure the protection of confidential statistical data in compliance with the Law on Official Statistics No. 412 dated 09.12.2004, the National Bureau of Statistics undertakes all the regulatory, administrative, technical, and organizational measures to protect the confidential statistical information and prevent its disclosure.
In compliance with the above-mentioned law, the staff of official statistical bodies, reviewers, interviewers, and other people that, according to their job duties, have direct access to individual data, must keep the data confidentiality, not to reveal it in any form, including after leaving their positions – a fact that is provided in the agreement signed by every employee of the NBS.
Before being disseminated, the statistical data are verified if they meet the protection requirements set for
confidential data. If the statistical data contain confidential information (see p. 7.1), they are not
disseminated, but aggregated at the minimum available level which ensures the protection of data
8. Access to Information and Dissemination Format
8.1. Access to information
8.1.1. Calendar of statistical publications
The release calendar of operative information and informative notes developed by NBS is drafted on quarterly basis.
8.1.2. Access to the calendar of statistical publications
The release calendar of the operative information and informative notes is placed on the NBS official pag
8.1.3. Access to statistical data
According to the Law on Official Statistics No. 412 dated 09.12.2004, art. 9: the official statistical bodies must: a) spread the statistical information to users according to the volume, mode and deadlines established in the program of statistical works; b) provide all users with access to non-confidential statistical information on equal terms regarding the spreading volumes and deadlines; The program of statistical work may be accessed on the web pagr About NBS / legislative and normative acts)
The NBS web pagrepresents the most important information source for ensuring users’ access to different statistical information and transparency about the NBS activity.
All the operative information, informative notes, time series, as well as the statistical publications developed by NBS are placed on its official web page.
8.2. Dissemination format
8.2.1. Operative information / Analytical notes
The operative information and the analytical notes are published on the NBS official page: under the Press Releases, according to the Press Release Calendar.
Data are disseminated through the NBS database and publications: Statistical Yearbook and Statistical Breviary.
Access to publications: - in electronic format, on NBS official pagr Products and services /
or may be procured at the NBS office (more details at the addressr Products and services / Publications
8.2.3. Database/time series
The time series regarding the tourism are placed on the official page er the heading Statistical by themes / Tourisand in the Statistical databank / Tourism.
8.2.4. Questionnaires/data sent upon request from international organizations
Annually - Questionnaires for World Tourism Organization publication (WTO):
8.2.5. Request of additional data
NBS makes available for users additional statistical information beyond the data presented in the statistical
publications, informative notes, operative information, as well as the data placed on the official web page in
the limits of available information, in line with the Law on Official Statistics. 9. Useful References (links)
9.1. Accessibility of documentation on methodology
The methodology is available on the official page, under Metadata ).
9.2. Accessibility of documentation on Evaluation Reports
The NBS assessment reports are available on the official pag, under About NBS / Assessments and Opinions on NBS / Assessment Reports ).
9.3. Accessibility of information on user surveys
User surveys are available on the official pag, under About NBS / Assessments and Opinions on NBS / User surveys).
9.4. Other useful references
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